MountainView Hospital
August 30, 2023

MountainView Hospital launched live-stream cameras in its Level III Neonatal Intensive Care Unit (NICU) to help parents stay connected even when they can’t be by their baby’s bedside.

The feature is a secure, live-stream video feed that allows families to see their child any time using their phone, tablet or computer. The camera is at the bedside, capturing their movement in real-time. The platform also includes a secure, one-way communication tool that allows clinical staff to send parents vital updates and precious moments through text, photo or recorded video, further engaging parents in their infant’s care.

“Having a baby in the NICU can be a very difficult time for new parents,” said MountainView Hospital chief executive officer Hiral Patel. “By adding this new technology to the bedside, we want to engage parents in their baby’s care even when they aren’t there.”

The platform also offers education for parents so that they are ready to care for their baby when it’s time to take them home.

MountainView Hospital’s 24-bed NICU cares for critically ill babies and premature infants who require medical intervention. Our clinical team, including specially-trained nurses, neonatologist and support staff prepare for a range of conditions and treatments focused on preemies born at any gestational age.