Michelle Bookout, DNP, MSN, BSN, PCCN, is the new Chief Nursing Officer (CNO) at MountainView Hospital.
Michelle comes to us from HCA's Mercy Hospital, a campus of Plantation General Hospital in Florida with 488 beds. Michelle is bringing 25 years of professional development and management experience to MountainView, with a focus on high quality care outcomes, excellent patient satisfaction and a highly engaged team.
Throughout her career, Michelle has held various leadership and professional development positions including Administrative Director of Nursing Services, Director of Critical Care Services, Director of Telemetry, Adjunct Professor at Loyola University Medical Center, and Professional Development Coordinator.
As CNO at Mercy, Michelle led the team to have zero HAC's in 2018, including CAUTI, CLABSI and VAP. Mercy received a Leapfrog A rating for four consecutive quarters, 2018 to 2019. Michelle is also focused on employee satisfaction, reducing nursing turnover from 31 percent, when she joined the hospital, to 16% in 2019. Her research on pain management to improve patient satisfaction, which was published in the Journal of Nursing Administration, has yielded positive results.
Michelle has a Bachelor's degree in Nursing from West Suburban College of Nursing in Oak Park River Forest Illinois, and a Master of Science in Nursing from St. Xavier University in Chicago Illinois. She also completed her Doctorate of Nursing Practice-Systems Leadership at Rush University Medical Center in Chicago, Illinois.