The Sunrise Health System Installs Patient Check-in Kiosks in Emergency Departments
February 25, 2013
LAS VEGAS, NV (February 25, 2013) - The Sunrise Health System is pleased to announce that check-in kiosks are now available in the Emergency Department Lobby at Sunrise Hospital, Sunrise Children’s Hospital, MountainView Hospital and Southern Hills Hospital.
"This is yet another way that the Sunrise Health System is using technology to improve the care of our community," says Jennifer Renner, Director of Emergency Services at Southern Hills Hospital. "We live in a technology-driven world, and patients expect us to keep pace."
The kiosks are similar to those in an airport. A patient selects their preferred language, either English or Spanish, and swipes a driver’s license or credit card. A credit card swipe at the kiosk is not used for billing purposes or charged in any way. Patients may also enter their name manually. They will then be asked to enter their reason for visiting the Emergency Department from a drop down list of options, or can enter their reason manually.
Walk-in patients experiencing chest pain will bypass the kiosks to see the triage nurse immediately. Should a chest pain patient begin to register, the kiosk will flash a message in red informing the patient to stop and see the nurse immediately. Additionally, patients less than five years old or greater than 65 years will be flagged for attention with the triage nurse.
Staff members are available in the Emergency Department Lobby to assist all patients 24 hours a day, seven days a week. Additional benefits of the kiosk include improved patient satisfaction by eliminating the paper check-in process, two language options, and accurate and automated capture of patient arrival time.
About Sunrise Health:
Sunrise Health is the most technologically advanced hospital network in the Southwest. Committed to providing the finest healthcare, Sunrise Health includes Sunrise Hospital and Medical Center, MountainView Hospital, Southern Hills Hospital and Medical Center and Sunrise Children’s Hospital, as well as outpatient diagnostic, imaging and surgical centers. Specialty services include a suite of the latest diagnostic and surgical technologies, advanced cardiovascular services, comprehensive neurological services, a designated Comprehensive Cancer Center, The Nevada Neurosciences Institute, The Breast Center at Sunrise, the state’s most comprehensive Children’s Hospital and women’s healthcare services and Las Vegas’ first network of certified Stroke Centers and Accredited Chest Pain Centers.
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